BPI app reviews are spread across the iOS App Store and the Android Google Play Store, and the scores can differ from customer-service ratings elsewhere.
In the collected SERP notes, the iOS App Store lists the BPI app at about 4.5 out of 5, while Google Play lists about 4.8 out of 5 with a very large number of ratings.
Despite high scores, recurring negative comments often mention OTP delivery delays, login friction, and intermittent stability after updates.
When evaluating app reviews, look for: the date of the review, whether the issue is device-specific, and whether an update fixed the problem.
If OTP or login issues affect you, consider preparing backup authentication steps and testing smaller transactions before relying on the app for time-sensitive transfers.

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